Track Your Order
Thank you for shopping with Sgjpackging. You can use this page to check the status of your order and understand the shipping process.
How to Track Your Order
Once your order has been processed and dispatched, we will send a shipping confirmation email with tracking details where tracking is available.
To track your order, please check the shipping confirmation email sent to the email address used at checkout.
Your tracking email may include:
Order number
Courier name
Tracking number
Tracking link
Estimated delivery information, where available
When Will I Receive Tracking Information?
Orders are typically processed within 1–2 business days after successful payment confirmation.
Once your order has been dispatched, tracking details will be sent by email where available.
Please allow a short time for the tracking number to update after it has been issued by the courier.
Delivery Time
Estimated standard delivery time is usually 5–6 business days after dispatch Monday–Friday, 9:00 AM–5:00 PM Denmark Time, depending on your delivery address, courier service, product type, and carrier availability.
Delivery times are estimates only and are not guaranteed.
Why Is My Tracking Not Updating?
Tracking information may take some time to update after dispatch. This can happen when:
The courier has not scanned the parcel yet
The parcel is in transit between facilities
There is a weekend or public holiday delay
The tracking system has not updated in real time
There is a temporary courier delay
If your tracking has not updated for several business days, please contact us for assistance.
I Did Not Receive a Tracking Email
If you have not received tracking information, please check:
Your spam or junk folder
The email address used at checkout
Whether your order is still within the normal processing time
If you still cannot find your tracking information, contact us at support@sgjpackging.com with your order number.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you entered the wrong address, please contact us immediately at support@sgjpackging.com.
We will do our best to help, but we cannot guarantee address changes once an order has been processed or shipped.
Damaged, Missing, or Delayed Orders
If your order arrives damaged, appears to be missing, or is significantly delayed, please contact us at:
Please include:
Your full name
Your order number
Tracking number, if available
A description of the issue
Photos, if the item or package arrived damaged
Contact Information
Company: Sgjpackging
Email: support@sgjpackging.com
Phone: +45 28 90 28 45
Business Hours: Monday–Friday, 9:00 AM–5:00 PM Denmark Time
Address: Herstedvang 7a, 2620 Albertslund, Denmark